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Defining and Leaning Into the Experience to Win and Retain Clients – July 16 Webinar

Defining and Leaning Into the Experience to Win and Retain Clients – July 16 Webinar

by Membership | Jun 18, 2020 | Webinar

Client Experience (CX) is having a moment right now.  Truth be told, many organizations confuse CX and Customer Service.  Many have simply rebranded to keep up with the times.  Offering good Customer Service is far from offering a good Client Experience.  In the...

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