ACW Members Profiled in New Book on Emotionally Intelligent Leadership
in Article onRead moreFive members of the Alliance of Channel Women are featured in the new book, “How to Be an Emotionally Intelligent Leader (While Crushing Your Goals),” by Cheryl O’Donoghue, an author, humanitarian and emotional intelligence (EQ) expert. The book includes two parts – the first is a self-assessment to uncover your emotional intelligence attributes or “superpowers” and the second profiles 20
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Resources on Racial Injustice
in Article onRead moreThere are no easy answers to the current racial discrimination in our country, but we have to start somewhere if it is ever to change. And, the best place to begin is with understanding and education. A few ACW Members have put together a list of links to recommended reading and viewing for your consideration. Articles Actions You Can Take
What Women of Color Want You to Know
in Article onRead moreThe unjustified killings of black men and women by police have fueled protests in the streets even as a lethal pandemic spreads through our country. Racial tension is climbing. Outrage and anger are turning to violence. For many of us, this is an abstraction – what we see on TV, what’s happening to other people. But for many of our
Why Membership Matters to Margi Shaw
in Article onRead moreACW is home to a vibrant community of channel professionals from across the country. We enjoy getting to know them at our in-person events and are happy to introduce you to them in this recurring Membership Matters Q&A. This month we’re getting to know ACW member Margi Shaw, COO at Nitel. Shaw leads the expansion of Nitel’s customer solutions while
Sponsor Spotlight: Granite Telecom
in Uncategorized onRead moreThe Alliance of Channel Women is an all-volunteer organization that relies on the generosity of its sponsors to fund programs – from networking events to mentoring and education to advocacy. We’re grateful for their support and pleased to introduce you to one of our longtime sponsors, Granite Telecom, which has sponsored ACW for six years and is Platinum Sponsor in
Member Poll: How Are You Breaking Routine?
in Article, Infographic onRead moreAfter more than three months of varying degrees of sheltering in place, the “new normal” has become “old hat.” So, we asked ACWmembers what they’ve been doing to change things up.
Breaking Routines Should Be Routine
in Uncategorized onRead moreBy Lauren Grenier Have your days started blending together since the start of shelter in place? I know mine have! That’s why it’s so important to change up our daily schedules. I have never worked from home, so that was a new transition in itself. But, by the end of the day, I find myself looking for a break in
Defining and Leaning Into the Experience to Win and Retain Clients – July 16 Webinar
in Article, Conference Call onRead moreClient Experience (CX) is having a moment right now. Truth be told, many organizations confuse CX and Customer Service. Many have simply rebranded to keep up with the times. Offering good Customer Service is far from offering a good Client Experience. In the As-a-Service world we live in today, CX means the difference between retaining a client or losing them.
Sponsor Spotlight: RingCentral Leading Through Crisis
in Article onRead moreAlliance of Channel Women is fortunate to have the support of many enterprising organizations that care about promoting women in the workplace and in leadership positions in the technology industry. We rely on these companies for their moral and financial support, so that we can bring educational, networking, mentoring and advocacy programs to ACW members. It’s our pleasure to highlight
Sponsor Spotlight: Telarus Leading Through Crisis
in Article onRead moreAlliance of Channel Women is fortunate to have the support of many enterprising organizations that care about promoting women in the workplace and in leadership positions in the technology industry. We rely on these companies for their moral and financial support, so that we can bring educational, networking, mentoring and advocacy programs to ACW members. It’s our pleasure to highlight
